Privacy Policy
This privacy policy informs you about your personal data that we collect when you use our website. By collecting this information, we act as a data controller, and in compliance with data privacy and protection legislation, and as part of our responsibility for the security of your data, we provide information here about who we are, why and how we use your data, and about the rights you have regarding your data.
WHO WE ARE
We are Móveis Civardi Ltda. (Decibal Móveis), a company located at Av. Santa Lúcia, nº 470, Bairro Guaporé, in the city of Muçum/RS, and we operate in the field of manufacturing furniture predominantly made of wood.
Our communication channel can be reached via email at decibal@decibal.com.br, by phone at (51) 3755-1295, or via WhatsApp at (51) 9 9934 7945.
We have a data protection officer, as per the LGPD, who can be contacted using the information below:
Henrique Pezzi Pertille – dpo@decibal.com.br
HOW WE USE YOUR INFORMATION
WHEN YOU USE OUR WEBSITE
When you access the Decibal website to browse our products and view the information we make available, the company may collect information actively entered by the user during registration (“fale conosco” and “newsletter”), as well as information (cookies) automatically collected by Decibal or third parties when using the pages and the network. This is to allow the website to function and also to collect useful information about visitors, helping to improve your user experience.
It is possible to disable the automatic collection of information through your internet browser settings, using technologies like cookies and caches, as well as through our website itself, specifically regarding cookies. However, the user should be aware that if these technologies are disabled, some features offered by the website, which depend on processing these data, may not function correctly.
For more information on the use of cookies, please consult our cookie policy.
WHEN YOU SEND A MESSAGE THROUGH OUR WEBSITE
When you send a message through our website, using the “CONTATO” (FALE CONOSCO) tab, we request your name, email, and phone number.
Your message with the provided information is received through the company's WhatsApp, and this information is used solely to respond to your inquiry, including providing requested information about our products. We may also send you emails following your request to ensure your interest is followed up on and to ensure we have attended to you satisfactorily. We will do this based on your consent, aiming to provide accurate information before/after the purchase of our products.
The collected information may be shared with: (i) other partner companies (transport companies, stores, etc.) when necessary to meet the user's request; (ii) to protect the company's interests in any type of conflict; (iii) upon a court decision or request from a competent authority.
Additionally, we clarify that your information may also be shared with companies that provide technological and operational infrastructure necessary for the company's activities, such as information storage service providers.
We are not responsible for the accuracy, truthfulness, or lack thereof in the information provided by the user when it is their responsibility to provide it accurately.
We do not use the information you provide to make any automated decisions that may affect you.
The information collected through the Decibal website will be automatically deleted from its servers when it is no longer useful for the purposes for which it was collected, or, if applicable, when the user requests the deletion of their personal data.
Nevertheless, the information may be retained to comply with legal or regulatory obligations, for regular exercise of rights, transfer to third parties—provided the data processing requirements are met—and for exclusive use by the company, prohibiting third-party access, provided it is anonymized.
NEWSLETTER
If you have subscribed to the newsletter on the Decibal website, you agree to receive news, personalized advertising about our products and services, and other information.
By subscribing to the newsletter, the user agrees that a personalized compilation of news, offers, and other information may be made, as well as evaluating their website usage patterns for the delivery of a personalized newsletter that meets the user's needs and interests.
The data may also be stored and used for promotional purposes and market research. For this purpose, we will only contact the user via email. Lastly, we will also use your data to analyze and improve the effectiveness of our website.
If the user no longer wishes to receive the newsletter, they may request the cancellation of the subscription at any time by clicking on the unsubscribe link available in the body of any email received from Decibal.
OTHER TYPES OF TRANSACTIONS THROUGH OUR WEBSITE
When you use the “MONTE SEU PROJETO” tab, you will have access to the MOOBLE tool link, an easy-to-use tool where you can simulate your spaces according to the available space in your home and will automatically be redirected to the company's website. However, please note that when you click the "CLIQUE AQUI E MONTE SEU PROJETO" button to use this tool, you will be automatically redirected to the https://planner.mooble.com/br/projeto/Draft?partnership=decibal website of 20-20 Technologies Inc., where the Decibal products application tool will be available. Thus, while you are browsing the website of this other company, you will be subject to the terms of use, cookies, and privacy policy of that page, and it is important to note that any data collected on that site is not shared with Decibal.
YOUR RIGHTS AS A DATA SUBJECT
By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate. If we request your consent to process your personal data, you can withdraw this consent at any time through our communication channel.
If we are processing your personal data based on consent or to fulfill a contract, you can request a copy of the information in a readable format so that you can transfer it to another provider.
If we are processing your personal data based on consent or legitimate interest, you can request that your data be deleted.
You have the right to request that we stop using your information for a period of time if you believe we are not doing so in a manner you find appropriate.
Finally, in some circumstances, you can ask us not to make decisions that affect you using automated processing or profiling.
To make a request regarding your personal data by email, mail, or phone, please use the contact information provided above in the "Who We Are" section of this policy.
YOUR RIGHT TO COMPLAIN
If you have a complaint about how we use your information, we prefer that you contact us directly so that we can address your complaint.
Decibal is fully committed to respecting your rights and ready to receive your requests and take all necessary steps to meet them promptly and easily.
UPDATES TO THIS PRIVACY POLICY
We regularly review and, if appropriate, update this privacy policy from time to time, and as our services and use of personal data evolve. If we intend to use your personal data in a way we did not previously identify, we will contact you to provide information about this and, if necessary, request your consent.
We will update the version number and date of this document each time it is changed.
Muçum/RS, September 22, 2021.
DECIBAL MÓVEIS
